Shipping & Refund Policy

Shipping Policy

Once the order is placed, you will get an email confirmation stating your order number and details of your purchase.
Each product has a different delivery timeline depending on the design as stated on the product page. We process orders as soon as we receive them in order to get it to you in time.
Generally the products are shipped within 48 to 96 hours after ordering.
 

Shipping within India

Free shipping is offered to customers in India. 

International Shipping

All international orders are shipped Delivered Duties Unpaid (DDU), which means product prices displayed are exclusive of all import duties. As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are in, payment of these at the time of delivery is necessary to release your order from customs on arrival.

Refund Policy

If you have received a defective product , we would be more than happy to assist you. "Kindly select your product sizes based on our provided size chart. We want to ensure your complete satisfaction, and it's important to note that no refunds will be accepted for incorrectly ordered sizes. Please refer to our size chart carefully before making your purchase. The return process take about 5-7 business days and after the product is inspected the amount should be refunded in the next 48 hours. If you have any questions or need assistance, feel free to reach out to our customer support team. Thank you for your understanding and cooperation.  "
Please contact us on info@ikkatis.com .